The platform for ultra-luxury hotels and hotel groups.
For collections where every stay is composed, not sold: several estates presented as one, reserved across estates in a single reservation, with the journey arranged from the car at the airport to the car back to it. Sixteen languages, thirteen currencies, one quiet standard.
Priced per property, on request.
What the guest sees, and what the group sees.
The collection your guests reserve on is the same system your owners, managers and front desks work in. Switch between them in the live demo.
Several estates, presented as one
A river estate in Bangkok, a cove on the Andaman, terraces in the northern hills and a valley above Ubud: each with its own residences, tables and spaces, all held to one standard.
The demo collection: four estates in Thailand and Bali, each one open for reservations.
- A collection home that introduces every estate in its own light
- Each estate keeps its own residences, dining, spaces and character
- Residences with their own photography, sizes, views and inclusions
- An estate guide: venues, experiences and the concierge, each reservable
- One identity for the group, one voice in every language
One reservation, every estate
Nights in Bangkok, then the sea at Phuket, the hills of Chiang Mai or the rice terraces of Bali. The guest chooses the stays in order; the collection arranges the journeys between them.
One quote, one payment, one confirmation, however many estates the stay includes.
- Several estates reserved together in a single reservation
- The transfers and flights between estates arranged as part of the stay
- One quote and one confirmation for the whole journey
- Each estate sees its own part of the stay, the group sees all of it
Ready-made journeys, from arrival to departure
Journeys the collection knows well, with the stays, the transfers and the experiences already in place. Guests open one priced for their dates, reserve it as it is, or change any part.
In the demo: The Long Honeymoon (11 nights), River and Sea, for the Family (7), Rest in the Hills and the Rice Fields (8), An Evening to Remember (6) and The Mountain Offsite (5).
- Honeymoons, family journeys, wellness retreats, celebrations and corporate offsites
- A journey designer: place every dinner, treatment and excursion on the day it belongs
- Nothing is charged while the journey is composed; the concierge confirms each detail
- Every moment of the day can be added to a journey, from sunrise yoga to a tasting menu
Weddings, meetings, spas and long days by the water
Ballrooms, wedding decks and chapels, conference halls, spas, a water park and kids clubs across the collection, each with its own packages.
Tell the collection the occasion, and the right estate and its packages are proposed.
- Weddings: ballrooms, wedding decks and chapels
- Meetings: conference halls and offsites in the hills
- Spas: treatments, rituals and multi-day wellness programmes
- The water park and kids clubs, with day passes and programmes for children
- Packages per venue, and every enquiry in the owner panel
My Trip and The Butler
After the reservation, the guest keeps the whole journey in one place, with a line to The Butler at any hour.
My Trip: the stays, the cars and flights between them, the experiences, what is settled and what remains.
The estate guide: venues, experiences and the concierge, each one reservable.
- My Trip opens from the confirmation, or with the journey reference and email
- Every stay, transfer and experience of the journey on one page
- What has been settled and what remains, always clear
- The Butler answers at any hour in the guest’s language
- Real requests go straight to the desk, where the team sees them the moment they arrive
A portal for the agencies who know your guests best
Travel advisors compose complete journeys for their clients, follow every proposal and see their commission as it is earned.
Each agency signs in with its own code; its agreed commission applies to everything in the journey.
- Whole journeys in one proposal: the residence, every table, treatment, excursion and transfer
- Commission on everything, at the agency’s agreed rate, calculated the moment a journey is sent
- Every proposal followed from first draft to confirmation
- A concierge on the agency’s side until the last morning
- Partners and their rates managed from the owner panel
The group view, and every estate on its own
The whole collection on one screen, or a single estate in detail, with a role for everyone who runs it.
RevPAR, ADR and occupancy from live inventory, the channel mix with the commission it costs, and what has actually been collected.
- A collection view, then each estate on its own line
- Roles for the owner, manager, front desk and housekeeping
- Front desk, bookings, trips, calendar and messages
- Occasion enquiries, amenities and packages
- Rooms, rate calendar, packages and yield
- Journeys, trip packages, travel partners and channels
- Rates set once and pushed to every connected channel
- The panel in English and Thai
16 languages, 13 currencies
Every guest is answered in their own language and sees every rate in their own currency.
- 16 languages: English, Thai, Chinese, Japanese, Korean, Russian, German, French, Spanish, Italian, Portuguese, Arabic, Hindi, Indonesian, Vietnamese and Malay
- Arabic reads right to left, with the layout mirrored
- 13 currencies: THB, USD, EUR, GBP, JPY, CNY, SGD, AUD, HKD, KRW, CHF, AED, INR
- Dates, numbers and prices written the way each language writes them
- The Butler replies in the language the guest writes in
How an engagement works
Solenne is composed for each property and each group, then launched and cared for by the studio.
- A first conversation on LINE, then a private walkthrough of the live demo
- The collection composed around your estates, residences and occasions
- Photography, writing and every language prepared with you
- Journeys, packages and partner rates loaded before launch
- Domain, hosting and security configured
- Launch, team training for every role, and continued care
Solenne engagement
Priced per property, on request · composed, launched and cared for by the studio.
What’s inside
Everything below is in the live demo today. Open it and explore at leisure.
Included
One platform for the guest, the partner and the group.
Arranged separately
Stated plainly, so every expectation is shared.
Before the first conversation.
Who is Solenne for?
Can each estate keep its own character?
Which languages and currencies?
How is it priced?
Can travel advisors work with it?
A private conversation, on LINE.
Tell us about the property or the collection. We will walk you through Solenne and compose the next step with you.
Enquire on LINE